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Transport Costs


Transport Costs



16 Janaury, 2020

Recent changes to Transport costs occurred in the October 2019 Price Guide Update. What does this mean?

  • Transport funding is NOT flexible
  • Only NDIA-managed Transport can be claimed from the portal
  • If funding is paid to the participant’s bank account in instalments, invoices are to be sent to the participant for payment of these accounts
  • If transport costs exceed the amount allocated in the participants plan, these costs will be billed to the participant as an out of pocket expense
  • If a participant does not have a transport budget allocated in their plan, these costs are unable to be claimed from NDIA and will be billed to the participant
  • Transport costs include: vehicle running costs (only while participant is in the vehicle) billed at $0.78/km as per the Service Agreement & costs associated (e.g parking fee $5)

If you would like further clarification around any of the information provided above, please contact us at any time.

Let’s talk about your support needs

Our Participant Liaison team members are ready to listen. Tell us what disability support services you are looking for and we can talk you through the next steps. Call us on 1800 48 2273. If you would like to access 4U Care disability support services in Newcastle or the Hunter region, we will need information about the participant so we can fully tailor the NDIS support. You can complete a referral form now or contact us to explore your options.