We pride ourselves on being a person-centered care organisation first and foremost. We’re constantly looking for ways to improve our services to better support you. See our available supports below.
We believe in continual improvement, so we’ve got processes in place to review and improve your supports.
We do this by following a few simple steps:
1. Let us get to know you
2. Design a tailored solution
3. Review and improve
Communication is key!
Our team of dedicated Participant Liaisons will be your primary point of contact. They work with you and your support system to channel requests and feedback into action.
We’re grateful to have had existing carers show interest in furthering their knowledge of the system and have joined our administration team in some capacity. We think that first hand knowledge of supports and also the relationships developed help to aid our person-centred care.
We recently teamed up with Forsythe’s Training (RTO 40737) to take our Pre – Employment Training to the next level. Carers now finish training with three units towards a Certificate III in Community Services, in addition to a full understanding on 4u Care specific processes and procedures.
Access to information
You will have access to your own portal to utilise features including:
• the weekly roster
• a communication book
• photos from recent outings
• financial information
• your most recent NDIS plan
• feedback and service ratings.
Covid Contact Flowchart
Let’s talk about your support needs
Our Participant Liaison team members are ready to listen. Tell us what disability support services you are looking for and we can talk you through the next steps. Call us on 1800 48 2273. If you would like to access 4U Care disability support services in Newcastle or the Hunter region, we will need information about the participant so we can fully tailor the NDIS support. You can complete a referral form now or contact us to explore your options.
Get started with the help of our NDIS Calculator
The 4U Care NDIS Calculator is a great tool to help you budget and organise your required services to fit into your budget requirements. Simple to use, click below to get started.